Get observed call logs for an agent
curl --request GET \
--url https://prod.featherhq.com/api/v1/testing-lab/calls \
--header 'X-API-Key: <api-key>'{
"results": [
{
"id": 123,
"call_id": "<string>",
"duration": "<string>",
"voice_recording_url": "<string>",
"transcript": "<string>",
"transcript_object": [
null
],
"agent_id": 123,
"agent_name": "<string>",
"agent": 123,
"project": null,
"success": true,
"is_reviewed": true,
"evaluation": {
"metrics": [
{
"id": 123,
"name": "<string>",
"explanation": [
"<string>"
],
"extra": {},
"vocera_defined_metric_code": "<string>",
"function_name": "<string>",
"thumbs_up": true,
"score": 123,
"score_normalized": 123
}
]
},
"rubric": [
{
"value": 123,
"passed": true,
"metric_id": 123,
"conditions": "<string>",
"explanation": [
"<string>"
],
"metric_name": "<string>",
"expected_conditions": null
}
],
"critical_categories": [
null
],
"metadata": {},
"dynamic_variables": {},
"user_generated_transcript": null,
"customer_number": "<string>",
"call_ended_reason": "<string>",
"topic": "<string>",
"dropoff_point": "<string>",
"feedback": "<string>",
"error_message": "<string>",
"testing_channel_index": 123,
"timestamp": "<string>",
"created_at": "<string>",
"updated_at": "<string>",
"agent_call_id": "<string>"
}
],
"count": 123,
"next": "<string>",
"previous": "<string>"
}Testing Lab
Get observed call logs for an agent
GET
/
api
/
v1
/
testing-lab
/
calls
Get observed call logs for an agent
curl --request GET \
--url https://prod.featherhq.com/api/v1/testing-lab/calls \
--header 'X-API-Key: <api-key>'{
"results": [
{
"id": 123,
"call_id": "<string>",
"duration": "<string>",
"voice_recording_url": "<string>",
"transcript": "<string>",
"transcript_object": [
null
],
"agent_id": 123,
"agent_name": "<string>",
"agent": 123,
"project": null,
"success": true,
"is_reviewed": true,
"evaluation": {
"metrics": [
{
"id": 123,
"name": "<string>",
"explanation": [
"<string>"
],
"extra": {},
"vocera_defined_metric_code": "<string>",
"function_name": "<string>",
"thumbs_up": true,
"score": 123,
"score_normalized": 123
}
]
},
"rubric": [
{
"value": 123,
"passed": true,
"metric_id": 123,
"conditions": "<string>",
"explanation": [
"<string>"
],
"metric_name": "<string>",
"expected_conditions": null
}
],
"critical_categories": [
null
],
"metadata": {},
"dynamic_variables": {},
"user_generated_transcript": null,
"customer_number": "<string>",
"call_ended_reason": "<string>",
"topic": "<string>",
"dropoff_point": "<string>",
"feedback": "<string>",
"error_message": "<string>",
"testing_channel_index": 123,
"timestamp": "<string>",
"created_at": "<string>",
"updated_at": "<string>",
"agent_call_id": "<string>"
}
],
"count": 123,
"next": "<string>",
"previous": "<string>"
}Run testing lab scenarios
Previous
Get detail for a single observed call including per-metric scores
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