Get observed call logs for an agent
curl --request GET \
--url https://prod.featherhq.com/api/v1/testing-lab/calls \
--header 'X-API-Key: <api-key>'import requests
url = "https://prod.featherhq.com/api/v1/testing-lab/calls"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://prod.featherhq.com/api/v1/testing-lab/calls', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://prod.featherhq.com/api/v1/testing-lab/calls",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://prod.featherhq.com/api/v1/testing-lab/calls"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://prod.featherhq.com/api/v1/testing-lab/calls")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://prod.featherhq.com/api/v1/testing-lab/calls")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"results": [
{
"id": 123,
"call_id": "<string>",
"duration": "<string>",
"voice_recording_url": "<string>",
"transcript": "<string>",
"transcript_object": [
null
],
"agent_id": 123,
"agent_name": "<string>",
"agent": 123,
"project": null,
"success": true,
"is_reviewed": true,
"evaluation": {
"metrics": [
{
"id": 123,
"name": "<string>",
"explanation": [
"<string>"
],
"extra": {},
"vocera_defined_metric_code": "<string>",
"function_name": "<string>",
"thumbs_up": true,
"score": 123,
"score_normalized": 123
}
]
},
"rubric": [
{
"value": 123,
"passed": true,
"metric_id": 123,
"conditions": "<string>",
"explanation": [
"<string>"
],
"metric_name": "<string>",
"expected_conditions": null
}
],
"critical_categories": [
null
],
"metadata": {},
"dynamic_variables": {},
"user_generated_transcript": null,
"customer_number": "<string>",
"call_ended_reason": "<string>",
"topic": "<string>",
"dropoff_point": "<string>",
"feedback": "<string>",
"error_message": "<string>",
"testing_channel_index": 123,
"timestamp": "<string>",
"created_at": "<string>",
"updated_at": "<string>",
"agent_call_id": "<string>"
}
],
"count": 123,
"next": "<string>",
"previous": "<string>"
}{
"status": 400,
"message": "Bad request",
"code": "BAD_REQUEST",
"success": false
}{
"status": 404,
"message": "Not found",
"code": "NOT_FOUND",
"success": false
}{
"status": 500,
"message": "Internal server error",
"code": "INTERNAL_SERVER_ERROR",
"success": false
}Testing Lab
Get observed call logs for an agent
GET
/
api
/
v1
/
testing-lab
/
calls
Get observed call logs for an agent
curl --request GET \
--url https://prod.featherhq.com/api/v1/testing-lab/calls \
--header 'X-API-Key: <api-key>'import requests
url = "https://prod.featherhq.com/api/v1/testing-lab/calls"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://prod.featherhq.com/api/v1/testing-lab/calls', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://prod.featherhq.com/api/v1/testing-lab/calls",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://prod.featherhq.com/api/v1/testing-lab/calls"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://prod.featherhq.com/api/v1/testing-lab/calls")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://prod.featherhq.com/api/v1/testing-lab/calls")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"results": [
{
"id": 123,
"call_id": "<string>",
"duration": "<string>",
"voice_recording_url": "<string>",
"transcript": "<string>",
"transcript_object": [
null
],
"agent_id": 123,
"agent_name": "<string>",
"agent": 123,
"project": null,
"success": true,
"is_reviewed": true,
"evaluation": {
"metrics": [
{
"id": 123,
"name": "<string>",
"explanation": [
"<string>"
],
"extra": {},
"vocera_defined_metric_code": "<string>",
"function_name": "<string>",
"thumbs_up": true,
"score": 123,
"score_normalized": 123
}
]
},
"rubric": [
{
"value": 123,
"passed": true,
"metric_id": 123,
"conditions": "<string>",
"explanation": [
"<string>"
],
"metric_name": "<string>",
"expected_conditions": null
}
],
"critical_categories": [
null
],
"metadata": {},
"dynamic_variables": {},
"user_generated_transcript": null,
"customer_number": "<string>",
"call_ended_reason": "<string>",
"topic": "<string>",
"dropoff_point": "<string>",
"feedback": "<string>",
"error_message": "<string>",
"testing_channel_index": 123,
"timestamp": "<string>",
"created_at": "<string>",
"updated_at": "<string>",
"agent_call_id": "<string>"
}
],
"count": 123,
"next": "<string>",
"previous": "<string>"
}{
"status": 400,
"message": "Bad request",
"code": "BAD_REQUEST",
"success": false
}{
"status": 404,
"message": "Not found",
"code": "NOT_FOUND",
"success": false
}{
"status": 500,
"message": "Internal server error",
"code": "INTERNAL_SERVER_ERROR",
"success": false
}Run testing lab scenarios
Previous
Get detail for a single observed call including per-metric scores
Next
⌘I