Health
Agents
Agent Shares
Workflows
- POSTCreate agent workflow
- GETList agent workflows
- GETGet agent workflow
- PATCHUpdate agent workflow
- DELDelete agent workflow
- POSTCreate workflow execution
- POSTBulk create workflow executions
- GETGet workflow execution
- PUTUpdate workflow execution
- DELDelete workflow execution
- GETList workflow executions
- POSTPause workflow execution
- POSTResume workflow execution
- POSTCancel workflow execution
- POSTCancel workflow execution by lead ID
- POSTCancel workflow executions by phone number
- POSTCancel all workflow executions by phone number
Phone Numbers
- POSTConnect Twilio account
- DELRemove inbound dispatch rule
- POSTCreate inbound dispatch rule
- DELDelete phone number
- PUTUpdate outbound dispatch rules with bulk agent IDs
- GETList organization phone numbers
- GETGet phone number by E.164 format
- GETSearch available Twilio phone numbers
- POSTPurchase a Twilio phone number
- POSTLink SMS agent to phone number
- POSTUnlink SMS agent from phone number
Bridging Numbers
SMS Threads
Knowledge Base
- GETGet knowledge base collections
- GETGet knowledge base files
- POSTAdd file to collection
- DELDelete knowledge base collection
- POSTCreate knowledge base collection
- POSTCreate knowledge base file
- DELDelete knowledge base file
- POSTGenerate presigned URL for uploading a file
- DELRemove file from collection
- PATCHUpdate file status
- POSTView knowledge base file
Tools
Integrations
Squad
Calendars
Calendar Schedules
Calendar Event Types
Calendar Bookings
Calendar Connections
Email Domains
Reports
DNC
Testing Lab
Agent Test
Configuration
Create a new web chat thread
Copy
curl --request POST \
--url https://prod.featherhq.com/api/v1/chat/threads \
--header 'Content-Type: application/json' \
--data '
{
"agentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'Copy
{
"threadId": "<string>",
"token": "<string>"
}Chat
Create a new web chat thread
Create a new chat thread for web-based conversations. Returns thread ID and authentication token.
POST
/
api
/
v1
/
chat
/
threads
Create a new web chat thread
Copy
curl --request POST \
--url https://prod.featherhq.com/api/v1/chat/threads \
--header 'Content-Type: application/json' \
--data '
{
"agentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'Copy
{
"threadId": "<string>",
"token": "<string>"
}⌘I